Terms of use

Version 1Last updated: 9 November 2026

These terms apply between you and Eren Gürbüz (Kuşadası, Aydın, Türkiye) for your use of the Softflash app and website. You can reach these terms and the privacy policy from the app's intro screens, the purchase screen and Settings. By making a purchase, you accept these terms and the privacy policy. Your use of the app and website is also subject to these terms.

1. The service

Softflash is an app that applies styles to your photos with artificial intelligence, offers AI tools that edit your photo (e.g. the Background Cleaner, 1 credit) and offers photo editing tools that run on your device. AI styles and tools require an internet connection, explicit consent and a subscription. The Filters and adjustment tools are free and run on your device; only the Night Clean preset uses 1 credit and requires a subscription and an internet connection.

2. Age

You must be at least 13 to use the app, or at least 16 in the European Union and the European Economic Area. If you are under 18, get permission from a parent or guardian before you buy anything.

3. Account

Your account is created with an anonymous identifier tied to your device. You can restore purchases with the same store account. Your history (Gallery) stays only on your device and is never sent to our servers; on iOS it can move to a new phone only through your phone's backup (iCloud).

4. Subscriptions

  • The plans are Plus and Gold, billed weekly or monthly. Plus gives 7 credits a day and Gold gives 14.
  • Subscriptions are sold through the Apple App Store or Google Play. The current price and period are shown on the store screen before you buy, and payment is taken from your store account.
  • A subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the period ends. The renewal charge is taken under the store's rules; on the App Store, within the 24 hours before the period ends.
  • To cancel, use the subscription settings in your store account. Settings > Manage subscription in the app takes you there. Deleting the app does not cancel the subscription. After cancelling, your access continues until the end of the period.
  • There is no free trial, and Family Sharing is off.
  • The store decides when a plan change takes effect. On the App Store, moving from Plus to Gold takes effect immediately and moving from Gold to Plus takes effect at the end of the period.
  • If a payment fails, your access continues during the grace period the store allows. If the problem is not solved, the subscription ends.
  • Prices may change. The store notifies you of increases in advance under its rules and asks for your approval where required.

5. Credits

  • Each generation uses the number of credits shown on the style or tool screen. Daily credits are used first, then pack credits.
  • Daily credits reset to the full amount at midnight in the time zone saved on your account. Unused daily credits do not roll over to the next day. The time zone can be changed once every 30 days.
  • Credit packs are sold only to subscribers. Pack credits do not expire, but they cannot be used while you have no active subscription and become usable again when a subscription starts.
  • Credits are held when generation starts and spent if it succeeds. If generation fails, does not pass face verification or is blocked for safety reasons, the credits are refunded automatically. A daily credit comes back only on the same day; it does not roll over to the next day.
  • Because the Night Clean preset is applied on your phone, its credit is used right away and in a single step when you confirm; there is no automatic refund. Undoing and reapplying the preset while the same photo is open is free. It is charged again on a new photo, or when the app has been closed and the photo is opened again. If you close the photo after confirming but before the preset is applied, the credit may already have been used. If your device does not support person selection or no person is found in the photo, no credit is used.
  • Credits have no monetary value and cannot be exchanged for cash or transferred. If you delete your account or data, your remaining credits are deleted too.

6. Refunds

  • Apple or Google takes the payment, so money is refunded under the store's rules, through the store: Apple and Google Play. For App Store purchases, only Apple issues refunds; we cannot. For Google Play purchases, you can ask Google for a refund; if Google refers you to us, write through the support form and we will review your request.
  • If a store refunds a purchase, the related subscription access or credits may be taken back.
  • If you think your face changed in a result, you can get your credit back with the “My face changed” option on the result screen. This option can be used within 30 days of getting the result and 3 times a day. For a generation made with a daily credit, the credit comes back only on the same day.
  • If you ask Apple or Google for a refund, we share with the store, while it reviews your request, information showing that the purchase was delivered to you and our view on the refund. By making in-app purchases, you consent to this sharing; Apple requires this consent. Details of this processing are in section 4 of the privacy policy. The store always makes the refund decision.
  • If the number of refunds the store has made on your account reaches three, the account is automatically flagged as a repeated refunder, and on later refund requests we tell the store that we prefer no refund. The flag does not stop you from buying. If you think the flag is wrong, write through the support form; we will review it and remove it where appropriate.

7. Consumer rights

These terms do not remove the mandatory consumer rights of the place where you live.

In Türkiye, Consumer Protection Law No. 6502 and the Regulation on Distance Contracts apply. Under Article 15(1)(ğ) of the Regulation, the right of withdrawal cannot be used for services performed instantly in electronic form and for intangible goods delivered instantly to the consumer. The refund options offered by the stores remain available. For App Store purchases, Apple's terms of sale also apply. For disputes below the monetary limit announced each year by the Ministry of Trade, you can apply to Consumer Arbitration Committees; for disputes at or above that limit, to Consumer Courts. Before filing a case at a Consumer Court, you must apply to a mediator (Law No. 6502, Article 73/A); this does not apply to disputes within the arbitration committees' remit.

In the EU and the UK, the seller of App Store purchases is Apple. Withdrawal and refunds are subject to Apple's terms of sale; in the EU and the UK these terms give a 14-day right to cancel, and the request is made to Apple. For Google Play purchases, withdrawal and refunds are subject to Google Play's terms and applicable law. Your statutory conformity rights remain.

8. Acceptable use

You may upload only your own photos or photos you have the right to use. You must have the consent of everyone in the photo. In the Background Cleaner, this consent is not required for the people in the background you want removed from the photo; their image is processed only to remove them from the photo, and no face vectors are calculated for them. You must have the consent of the main people who remain in the photo. The following are prohibited:

  • Uploading photos of children under 13
  • Any sexual or abusive content involving children
  • Generating sexual, violent, hateful or harassing content
  • Impersonating, deceiving, defrauding or defaming others, or harming a person
  • Presenting results as evidence of a real event
  • Infringing the copyright, trademark, personality or privacy rights of others
  • Trying to bypass the app's safety measures, identity verification or credit system
  • Reverse engineering the app, using it with automated tools or reselling its use

You can flag inappropriate content with the “Report” option in the app. We may suspend or close accounts that break these rules. A suspension or restriction does not cancel your subscription; to stop being charged, cancel it in your store account. If you think the decision is wrong, you can appeal through the support form.

9. AI generation disclosure

  • Results of AI styles are generated with artificial intelligence. They do not show a real photo shoot or a real event.
  • Tools such as the Background Cleaner change your real photo with artificial intelligence: people and objects are removed, and the emptied areas are filled in with artificial intelligence. The result does not show the moment the photo was taken as it was. In these tools, the original face is not placed into the result; a result that does not pass verification is not delivered and your credit is refunded.
  • Results may contain mistakes, unexpected elements or things that do not match reality. Checking them before you share is your responsibility.
  • Every result passes through a verification gate to protect your face. This gate relies on automated measurement and is not guaranteed to be perfect. In AI styles, if the AI changed your face, the result may be delivered with the face from your original photo placed into the scene and matched to its light; that result passes the same gate. A result that cannot be verified is not delivered and your credit is refunded.
  • Result files contain no metadata, so they carry no AI label. The image may contain an invisible watermark.
  • When you share a result, stating that it was generated with AI is your responsibility wherever laws or platform rules require it.

10. Content rights

You keep the rights to the photos you upload. You give us a temporary permission, limited to the time needed to apply the style or tool you choose, deliver the result to you and keep the service secure. You may use results for personal and commercial purposes in line with the law and these terms. Copyright protection for AI-generated content varies between countries, and we do not guarantee that a result is original or protectable.

The app, brand, styles and interface belong to us. We give you a limited, non-transferable license to use the app for personal use.

11. Availability

We try to keep the service available, but generation may stop temporarily because of maintenance, outages, capacity or cost limits. When the system-wide daily generation limit is reached, no new generation can start until the limit renews. During that time no credits are spent, but daily credits you could not use do not roll over to the next day. Pack credits are not lost and can be used later. Styles and tools may change, be removed or be updated.

12. Liability

To the extent mandatory law allows, the service is provided “as is”. We are not liable for indirect damages. Liability for intent and gross negligence and liability under consumer law remain unaffected. You are responsible for how you use and share results.

13. Apple and Google

These terms are between you and us, not Apple or Google. We, not Apple or Google, are responsible for the app and its content. Apple and its subsidiaries are third-party beneficiaries of these terms. For the App Store version, the minimum terms in Apple's standard end user license also apply.

14. Termination

You can stop using the app at any time and delete your data. If you break these terms, we may end your access.

15. Changes

We may update these terms. The current version number and date appear at the top of the page. We announce important changes on this page a reasonable time before they take effect and, where possible, in the app too. If a material change is to your disadvantage, the previous terms apply until the end of the subscription period you have already paid for; if you do not accept the change, you can cancel your subscription before it renews.

16. Governing law

These terms are governed by Turkish law, without affecting the mandatory consumer provisions of the country you live in. As a consumer, you can also apply to the arbitration committees and courts where you live. For disputes that do not involve a consumer, the courts of the service provider's place of residence (Kuşadası, Aydın, Türkiye) have jurisdiction.

17. Contact

Write to therisyy@gmail.com or use the support form.